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Designing for relationships with conversational agents

A provocation around the ethics in human-conversational agent relationships

 

17 Week Project

Umeå Institute of Design: Master Thesis Project

Christoffel Kuenen, Course Responsible and Examinor from UID

Niklas Andersson University Mentor from UID

 

My Role

This master thesis was a one person project. Therefore I was the creator of every step of the design process.

Nevertheless I want to give a shoutout and say a big thank you to all the amazing people that did co-creation sessions, interviews and workshops with me.

 

Mentorship Industry

Thank you to my four industry mentors All industry contributors were acting as individual mentors, without sponsorship and no affiliation to the respective companies. 

August Niehaus, Senior Voice Designer at Microsoft 

Joe Hallock, Principal Design Director at Microsoft 

Melissa Sherman, Global Head of UX at Logitech

Jenni Toriseva, Strategic Designer and Researcher at Logitech




 
Photo by Vince Fleming on Unsplash
 
 

How might we ensure a future with ethically responsible relationships between humans and conversational agents?

 
 
 

A little sneak peak

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Focus - Chosen Direction

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Two fears in one matrix combined to create a design space for final artifacts

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Check out all Provocations on the A-I-CTIVISTS Website